Managing buildings efficiently

 

By making our buildings more efficient and managing them more effectively, we meet the changing needs of occupiers, minimise voids and reduce the operating costs of our buildings.

Reducing resource consumption

Reducing resource consumption is good for the environment and good for cost savings. Once a building is let, it is vital we work with our occupiers to ensure the building is managed effectively and meets their increasingly high expectations.

Refurbishing our buildings

We use our Energy Action Plans and recommendation reports from Energy Performance Certificates to help inform our refurbishment works. We also ensure that water efficiency measures are included in all refurbishment works.

200 Gray's Inn Road

During our refurbishment of 200 Gray’s Inn Road, resource efficiency measures implemented included:

  • An energy efficient lighting system
  • Efficient insulation
  • Window blinds that minimise solar gain
  • A new BMS system which interfaced with the landlord system and provided for improved zonal control
  • Reuse of carpet tiles, ceiling tiles and plasterboard partitions by other occupiers for their own refurbishment
  • Reusing mechanical and electrical equipment for spares
  • Recycling the 96% of waste, which could not be reused
  • Providing soft floor coverings with over 50% recycled content
  • Ensuring that all timber elements were FSC certified products

GPE’s target for silver ratings at 200 Gray’s Inn Road was attained through the close collaboration of the design, contractor and building management teams to ensure that opportunities were maximised to reduce the environmental impact from the works.

Rob Smith Senior Project Manager, Overbury

Running our buildings efficiently

As occupiers move into their space, our building management team ensures that their systems are fully integrated with our landlord-operated systems. By following a soft landings process, our design team is available post-handover, to address any issues as occupiers install their systems. We also fully brief our building management team on the sustainability features of our property.

Utilities are regularly tendered. We endeavour to place all contracts on zero carbon supplies. Our facilities team meets with our mechanical and electrical contractors quarterly to review monthly energy and water consumption statistics, identifying abnormalities in consumption and opportunities for improvement.

Engaging our occupiers on sustainability issues is key

Information on energy and water consumption is provided at occupiers’ meetings or Environmental Working Groups. We liaise closely with our occupiers on sustainability related issues, including minimising waste sent to landfill.

Every year, we circulate a customer satisfaction survey to occupiers in our multi-let buildings, measuring how our facilities management services are perceived by occupiers and how our contractors are performing against their Key Performance Indicators.

Occupiers also have access to a tenant portal, which helps them in the day-to-day running of their offices. The portal provides us with an effective channel to communicate the various services and functions we provide.

 

Our plans for the future

We have set ambitious goals for improving the efficiency of our properties:

  • A 2.5% energy reduction across our portfolio annually until 2020
  • A carbon emissions intensity reduction of 6.3% per year with a long-term target of reducing carbon intensity by 40% by 2022
  • The roll-out of an energy benchmarking system across the portfolio
  • The installation of smart metering on all landlord-obtained energy supplies by March 2017
  • To increase recycling at our managed buildings to 80% whilst continuing to divert 100% from landfill