We are committed to protecting the privacy and security of personal data.
Except where 1.3 below applies, the data controller of your information is Great Portland Estates Services Limited (company number 00517550) of 33 Cavendish Square, London, W1G 0PW. This is the property management company of Great Portland Estates plc (company number 00596137) of 33 Cavendish Square, London, W1G 0PW.
If you are a shareholder or former shareholder, the data controller is Great Portland Estates plc.
Any references to ‘we’, us’ or ‘our’ are to the relevant data controller that processes your information.
This section of our website is designed to help you understand the basis on which any personal data about you will be processed by us. Please take the time to read and understand this privacy notice.
As we undertake a wide range of activities, we’ve organised information into tables, reflecting the different ways you might interact with us, in order to help you get to the information you want quickly. This notice will apply to you if you:
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occupy or visit one of our buildings, head office or app-enabled buildings;
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have a lease agreement with us;
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are a neighbour to our projects;
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are one of our service partners;
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are a party to a property transaction with us;
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are a current shareholder or former shareholder;
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are on our contact list for results presentations or investor relations events (e.g. investors, analysts and bankers);
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have applied for a job with us;
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use our website; or
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participate in one of our corporate social responsibility (“CSR”) activities; or
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have engaged with us for marketing or advertising.
Please note more than one section may apply to you. For example, a service partner may need to read the ‘service partner’ section and the visitor section.
Contacting us about data privacy
If you have any questions or concerns about the information on this page, or about what we do with personal data, please email us at dataprotectionmanager@gpe.co.uk, or write to us at the above address, for the attention of the Data Protection Manager.
2.1 Set out in the table below is a list of the ways that we may use your personal data, the reasons for doing so and lawful basis we rely on to do so. This is also where we tell you what our (or a third parties’) legitimate interests are.
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Relating to |
Description of personal data |
Why we use your personal data |
Lawful basis |
|---|---|---|---|
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Individual customer of, or visitor to, one of our buildings or our head office |
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Our Legitimate Interests:
The Legitimate Interest of third parties:
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Individual customer of, or visitor to, one of our app-enabled buildings |
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Our Legitimate Interests:
The Legitimate Interest of third parties:
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Individuals with a lease agreement with us |
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Our legitimate Interests:
The Legitimate Interest of third parties:
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Neighbours to our projects |
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Legitimate Interests of us third parties:
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Our service partners including contractors and any representatives of such |
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Legal obligation including with respect to:
Our Legitimate Interest:
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Party to a property transaction with us |
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Legitimate Interests of us and our third parties:
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Current shareholder or former shareholder |
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Legal Obligation including in relation to:
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You are on our results presentations/investor relations events contact list (e.g. investors, analysts and bankers) |
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Our Legitimate Interests:
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Job applicants |
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Our Legitimate Interest:
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Website user |
Subscribers to emails and alerts:
Submission of enquiries:
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Our Legitimate Interests in:
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You are a participant in one of our CSR activities |
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Our Legitimate Interests:
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You are engaged with us for marketing or advertising |
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Legitimate Interests of us and our third parties:
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2.2 We do not use your personal data for automated decision making.
2.3 If you do not provide personal data then, depending on the purpose for which the data is required, we may be unable to comply with our legal or contractual obligations. This may mean we may not be able to provide you with contractual or legal entitlements and may in certain situations not be able to enter into or continue our contract of employment and/or any other applicable engagement with you. Where information is not mandatory, we will make this clear, for instance we will explain if any data fields in our application or staff survey processes are optional and can be left blank.
2.4 Generally, we will only use your personal data for the purposes for which we collected it. If over time we consider that we have a different purpose we will ensure the reason is compatible with the original purpose and where appropriate and/or permitted, generally seek your consent to any new or changed processing.
3.1 This table describes our sharing of personal data including who we share with, the reasons why and if any personal data is transferred outside of the UK.
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Relating to |
Third Parties |
Data Sharing Purposes |
Transfers out of the UK |
|---|---|---|---|
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Individual customer of, or visitor to, one of our buildings or our head office |
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Our suppliers:
Customers:
Lawyers, insurance brokers, and other professional advisers:
Police:
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We do not transfer any of this personal data outside the UK. |
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Individual customer of, or visitor to, one of our app-enabled buildings |
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D2 Interactive Limited:
Privée Limited:
Customers:
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We do not transfer any of this personal data outside the UK. |
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Individuals with an lease agreement with us |
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Utility companies:
Joint venture partners and banks:
Agents and other professional advisers:
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We do not transfer any of this personal data outside the UK. |
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Neighbours to our projects |
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Local and statutory authorities:
Our suppliers who constitute the project team:
Joint hosts or event organisers:
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We do not transfer any of this personal data outside the UK. |
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Our service partners |
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Our service partners:
Joint venture partners:
Project's principal designer and project manager:
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Some of our third-party service partners are based outside of UK, and therefore, some of your data will be transferred there. Please see section 5 for further information on how we safeguard your personal data in these circumstances. |
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Party to a property transaction with us |
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Auditors:
Agents, solicitors, and joint venture partners:
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Some of our joint venture partners are based outside of UK, and therefore, some of your data may be transferred there. Please see section 5 for further information on how we safeguard your personal data in these circumstances. |
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Current shareholder or former shareholder |
Link Market Services |
Link Market Services:
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We do not transfer any of this personal data outside the UK. |
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Corporate PR agency |
Corporate PR agency:
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We do not transfer any of this personal data outside the UK. |
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Job applicants |
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Background check suppliers:
Applicant testing suppliers:
Recruitment agencies:
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Some of our third-party suppliers are based outside of UK, and therefore, some of your data will be transferred there. Please see section 5 for further information on how we safeguard your personal data in these circumstances. |
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Website user |
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Website service providers:
Email alert service providers:
RNS alert service providers:
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We do not transfer any of this personal data outside the UK. |
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You are a participant in one of our CSR activities |
Event organisers |
Event organisers:
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We do not transfer any of this personal data outside the UK. |
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You are engaged with us for marketing or advertising |
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We do not transfer any of this personal data outside the UK. |
3.2 Our suppliers, service providers and agents are only permitted to process your personal data for specified purposes, in accordance with our instructions.
4.1 We may collect personal data about you from any of the following sources:
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4.1.1 Within our group or associated companies;
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4.1.2 Directly from you;
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4.1.3 Publicly available information that you post online on social or business networking sites such as Facebook and LinkedIn.
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4.1.4 Public information sources such as the Electoral Register or Companies House.
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4.1.5 Third parties: Referees, recruitment agencies, fraud prevention agencies, government bodies and departments, law enforcement agencies and our suppliers, advisers and agents.
5.1 We only send your personal data outside the UK to:
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5.1.1 Follow your instructions;
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5.1.2 Comply with a legal duty;
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5.1.3 Work with our group companies, suppliers and service providers that are based outside the UK; or
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5.1.4 Work with financial institutions and joint venture partners that are based outside the UK.
5.2 If we transfer your personal data outside the UK, we will implement one of the following safeguards:
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5.2.1 Transfers to a non-EEA country that has been deemed to provide an adequate level of protection for personal information by the European Commission. For further details, see . (The UK has published “adequacy regulations” in relation to countries within the EEA and some countries outside of the EEA, which means that these countries are considered under UK data protection law, to provide an adequate level of protection for personal data. (see .)
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5.2.2 Put in place a contract with the recipient that means they must protect it to the equivalent standards as the UK including ; the and any other appropriate safeguard in place from time to time.
6.1 We have put in place appropriate security measures to prevent your personal information from being accidentally or unlawfully lost, destroyed or altered and to protect against unauthorised access to or disclosure of your personal data.
6.2 Where we process your personal data or use third party suppliers and service providers to do so, we limit access to your personal information to those officers, employees, agents, contractors and other third parties who have a business need to do so. They will only process your personal data for specified purposes, and they are subject to a duty of confidentiality.
6.3 We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
6.4 The website contains links to other websites which are outside our control and are not covered by this Privacy Notice. We are not responsible or liable for these websites, their privacy policies or their use of your personal information. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy notice, which may differ from ours. We strongly recommend that you read the privacy notices of each and every website that collects personally identifiable information from you.
7.1 We will only retain your personal information for as long as is necessary to fulfil the purposes we collected it for.
7.2 To determine the appropriate retention period for personal data, we consider:
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7.2.1 the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data,
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7.2.2 the purposes for which we process your personal data and whether we can achieve those purposes through other means,
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7.2.3 if you have made a request to have your personal data deleted (see section 9 of this notice);
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7.2.4 guidelines issued by relevant data protection regulators; and
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7.2.5 the applicable legal requirements.
7.3 This is recorded in our retention policy, details of which are available from our Data Protection Manager.
7.4 In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
8.1 The law gives you certain rights in respect of the information that we hold about you. These rights include:
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Rights |
What does this mean? |
|---|---|
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The right to be informed |
You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This notice is an example of this right. |
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The right of access |
You have the right to obtain a copy of personal data relating to you (and other information) from us where we are processing it. This is so you are aware and can check that we are using your information in accordance with data protection law. |
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The right to rectification |
You are entitled to have your information corrected if it is inaccurate or incomplete. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. |
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The right to erasure |
This enables you to request the deletion or removal of your personal data where there is no compelling reason for us to keep using it. |
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The right to object |
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The right to restrict processing |
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The right to data portability |
You have the right to receive your personal data in a structured, commonly used and machine-readable format and to request that this data is transmitted to another party/controller where this is technically feasible. This right only applies to personal data you have directly provided to us (not any other information). |
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The right to lodge a complaint |
You have the right to lodge a complaint about our handling or processing of your personal data to data protection regulators. (See section 9 for further details). |
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The right to withdraw consent |
Where you have given your consent to us for the processing of any personal data, you have the right to withdraw your consent at any time (although this does not mean that any processing of personal data carried out by us with your consent up to that point is unlawful). |
8.2 If you want us to stop sending you information, the quickest and most efficient way is to use the provided “unsubscribe” links in our communications.
9.1 To exercise your rights, raise any complaints or to contact us with any questions regarding the processing of your personal data, please contact us by emailing or to write to us at 33 Cavendish Square, London, W1G 0PW for the attention of the Data Protection Manager.
9.2 You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s contact details are:
9.3 Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
9.4 Helpline number: 0303 123 1113
9.5 ICO website:
10.1 We reserve the right to modify and/or update this privacy notice at any time. We may modify this notice to ensure it is accurate and up to date and to reflect changes in the law, the practice of the competent data protection authority, business needs and any new activity involving personal data processing. We will notify you when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.
10.2 Last updated: May 2026