Office and Helpdesk Manager

  • Department: Customer Experience
  • Closing date: Monday, 19 December 2022

GPE is a highly respected central London Property Investment and Development company quoted on the London Stock Exchange. The Company, which employs just over 100 people, owns around £2.5 billion of real estate – primarily commercial but also retail and residential - 100% in central London with a rent roll of approx. £100 million per annum. The business focuses on acquiring, managing and developing properties – to reposition them and unlock their full potential. This approach, combined with successful reading of the real estate market, continues to deliver outstanding performance for shareholders and makes for a dynamic environment in which to work.

Reporting to the Director of Customer Experience and Relationships, operating within our Customer Experience Team, the Office and Helpdesk Manager role is key in ensuring that our head office runs smoothly and that our outsourced portfolio-wide helpdesk service partner performs at the highest level.

At GPE we are committed to excellence and consistently delivering the brilliant basics will demonstrate this. You will lead by example - delivering a great experience to our colleagues and guests who visit head office and by managing our helpdesk service partner professionally and respectively. 

Creating a professional workplace that is inclusive, user-friendly, clean and tidy is our priority, so it's vital that you promote and maintain positive relationships with our colleagues, service partners, our landlord and other occupiers in the 33 Cavendish Sq building. 

You will be passionate and dedicated to delivering great customer and workplace experiences and you should enjoy finding new and innovative ways of doing things.

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